Shipping
Most orders are shipped By Air, DHL, Fedex etc and some By Sea but everything is agreed with client during ordering stage. Capto Sports cannot be held accountable for conditions beyond our control such as severe weather, service interruptions but we will try our best to inform of any such circumstance.
Exchanges & Taxes
Defective Products
If you received a defective product, please e-mail us at info@captosports.com with a photo of the defective product and your order number. A customer service rep will be in touch with you within 48 hours.
Mis-Packed Order
If you have received the incorrect item(s), please e-mail us at info@captosports.com with the description of the item(s) received and your order number. A customer service rep will be in touch with you within 48 hours.
Taxes & Duties
Customers from European Union are not liable to import duties once in receipt of Form ”A” and we will send it with every order. Customers from out European Union are liable to customs and duty charges as appropriate by the recipient country.